Shipping Policy

TimePolish — Last updated: 04-08-2026

Processing Time

All orders placed on business days before [cut-off time, e.g. 16:00 CET] are processed and shipped the same day. Orders placed after the cut-off time, or on weekends and public holidays, are shipped the next business day.

Delivery Times

•       Europe: next-day delivery on orders shipped the same day (1–2 business days in outlying regions).

•       Rest of the world: 2-4 business days, depending on destination and carrier.

Delivery times are estimates and start from the moment your order is handed to the carrier. While we and our carriers do everything we can to deliver on time, delays caused by carriers, customs, or circumstances beyond our control can occasionally occur.

Shipping Costs

•       Europe: €4,95, free shipping above  €75,-+

•       Rest of the world: calculated at checkout based on destination.

Order Tracking

As soon as your order ships, you will receive a confirmation email with a track & trace link so you can follow your package every step of the way.

Customs and Import Duties

For deliveries outside the European Union, import duties, taxes, or handling fees may apply. These charges are determined by the destination country and are the responsibility of the customer.

Incorrect Address

Please check your shipping address carefully before completing your order. TimePolish is not responsible for delays or lost packages caused by an incorrect or incomplete address provided by the customer. If you notice a mistake, contact us as soon as possible at support@timepolish.com — if the order has not yet shipped, we will correct it.

Lost or Damaged Shipments

If your package arrives damaged or does not arrive within the expected timeframe, contact us at support@timepolish.com. We will start an investigation with the carrier and make sure you receive your order or a suitable solution.

Contact

Questions about shipping? Reach us at [support@timepolish.com]. We aim to respond within one business day.