Legal notice
TIMEPOLISH
Legal Notice and Company Information
Welcome to TimePolish. This page contains general information about TimePolish, our business activities, customer communication, and the company responsible for operating this online store.
About TimePolish
TimePolish provides products designed for the cleaning, maintenance, and care of watches and other delicate personal accessories. Our focus is on providing practical products that allow customers to maintain the appearance and condition of their watches at home.
The company information below is provided so that customers, payment service providers, business partners, and other interested parties can identify and contact the legal entity responsible for this website and its commercial activities.
Customer contact
Customers can contact TimePolish regarding orders, product questions, delivery information, returns, refunds, complaints, or other questions relating to our products and services. We aim to respond to customer enquiries within a reasonable period.
When contacting us about an existing order, customers should include their order number where applicable. This allows us to identify the relevant order and provide assistance more efficiently.
Website information
The information presented on this website is intended to provide customers with information about TimePolish products and services. We make reasonable efforts to ensure that product descriptions, pricing information, availability information, and other commercial information displayed on the website are accurate and up to date. Company information, the online store operating under TimePolish is operated by B.S. Ecommerce registered at Vlinderlaan 20, Nijkerk. Contact information: Info@timepolish.com
Product information
TimePolish products are intended to be used in accordance with the instructions and recommendations provided with the product. Customers are responsible for reading and following the relevant product instructions before use.
Because watches and other accessories can differ significantly in materials, finishes, coatings, construction, and condition, customers should exercise appropriate care when using cleaning or maintenance products.
Orders and customer service
Orders placed through the TimePolish website are processed according to the applicable order, payment, shipping, and return conditions published on the website.
If a customer experiences an issue with an order, the customer can contact TimePolish using the contact information provided on this page. We will assess the matter and provide appropriate assistance.
Payments
Payments made through the TimePolish website may be processed through third-party payment service providers. Payment information may therefore be handled by the relevant payment provider in accordance with its own terms and privacy policies.
TimePolish does not request customers to send complete payment card details by email or through unofficial communication channels.
Shipping
Orders are shipped to the delivery address provided by the customer during checkout. Delivery times may vary depending on destination, shipping method, carrier circumstances, and other factors outside the direct control of TimePolish.
Customers should ensure that the delivery information entered during checkout is complete and accurate.
Returns and refunds
Customers may have statutory rights relating to cancellation, returns, refunds, defective products, and other consumer protections. The applicable information is provided in the relevant return and refund policies on the TimePolish website.
Nothing on this page is intended to restrict any mandatory consumer rights that apply under applicable law.
Complaints
If a customer has a complaint regarding a product, order, delivery, customer service, or another aspect of the TimePolish service, the customer can contact us using the contact details stated above.
We encourage customers to contact us directly first so that we have the opportunity to investigate and resolve the matter.
Website use
The content of this website, including text, product descriptions, images, graphics, logos, branding, and other materials, may be protected by intellectual property rights.
Unless expressly permitted by the applicable rights holder, website content may not be copied, reproduced, distributed, modified, or commercially reused without permission.
Changes to this information
TimePolish may update the information on this page when company information, contact details, business activities, website functionality, or applicable requirements change.
Customers and other visitors should refer to the current version of this page for the latest company and contact information.
Applicable law
The legal relationship between TimePolish and its customers is subject to applicable law. Mandatory consumer protection rules applicable to the customer remain unaffected.
Contact
For general questions, order-related enquiries, complaints, or other matters concerning TimePolish, please use the contact details provided below.
Time Polish
B.S. Ecommerce
Info@timepolish.com
Last updated: August 2026